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Social Security Law Brochure

Need help with a Centrelink or Social Security problem?

Call Social Security Law on (02) 6218 7900.

Who are we?

Social Security law is a specialist legal service of Canberra Community Law (formerly Welfare Rights and Legal Centre) providing free and confidential legal help. We are independent of Government.

Social Security Law can help you with Centrelink and Social Security matters if you are living in the ACT.

Some examples of problems we can help you with are:

  • Appealing Centrelink decisions
  • Overpayments/underpayments
  • Entitlements
  • Debt recovery
  • Payments cut off, reduced, cancelled or suspended
  • Claims refused

If you live outside our area, we can refer you to another community legal centre which will be able to help you.

How can Social Security Law help you?

We can provide you with legal advice on your situation and the options you have.

In some cases, we may also be able to:

  • Talk to Centrelink on your behalf
  • Help you to appeal Centrelink decisions
  • Represent you in Tribunal and Court hearings

Need Help with a Centrelink/Social Security problem?

a hand drawn illustration of a phone a green phone in an orange circle

Please call us on (02) 6218 7900

If you need an interpreter please call the Translating and Interpreting Service (TIS) on 131 450 and ask them to ring us.

If you are deaf or have a hearing impairment or speech impairment, contact us through the National Relay Service at www.relayservice.gov.au

Other legal help:

We are a member of Economic Justice Australia, a peak body representing services that provide advice on Centrelink problems.

Economic Justice Australia produces factsheets on common Centrelink problem.

They can be found at https://ejaustralia.org.au/self-help/.

Our other services are available on our services page.

An image of The Indigenous Flag & the Torres Strait Islander Flag

Canberra Community Law acknowledges the Traditional Custodians of the land on which we work in the ACT and surrounding region and pay our respect to the Ngunnawal elders past, present and future for they hold the stories, traditions, and the cultures of their people. We are grateful that we share this land and express our sorrow for the costs of this sharing to Australia’s First Peoples. We will continue to acknowledge the legacy of our history and strive in our goals to empower our community through social justice. We hope that our efforts will contribute to a realisation of equity, justice and partnership with Traditional Custodians of this land.

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