Social Security Brochure

Need help with a Centrelink or Social Security problem?

Call Social Security Law on (02) 6218 7977.

Who are we?

Social Security law is a specialist legal service of Canberra Community Law (formerly Welfare Rights and Legal Centre) providing free and confidential legal help. We are independent of Government.

Social Security Law can help you with Centrelink and Social Security matters if you are living in the ACT or south‑east NSW.

Some examples of problems we can help you with are:

  • Appealing Centrelink decisions
  • Overpayments/underpayments
  • Entitlements
  • Debt recovery
  • Payments cut off, reduced, cancelled or suspended
  • Claims refused

If you live outside our area, we can refer you to another community legal centre which will be able to help you.

How can Social Security Law help you?

We can provide you with initial advice on your situation and the options you have.

We may also be able to:

  • Talk to Centrelink on your behalf
  • Help you to appeal Centrelink decisions
  • Prepare legal documents for you
  • Represent you in Tribunal and Court hearings

Need Help with a Centrelink/Social Security problem?

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Please call us on (02) 6218 7977 or free call 1800 445 665 from south-east NSW.

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The advice line is opened from 9.30am to 1pm on Monday, Tuesday, Thursday and Friday.

If you need an interpreter please call the Translating and Interpreting Service (TIS) on 131 450 and ask them to ring us.

If you are deaf or have a hearing impairment or speech impairment, contact us through the National Relay Service at www.relayservice.gov.au

Other legal help:

We are a member of the National Welfare Rights Network, a peak body representing services that provide advice on Centrelink problems.

The National Welfare Rights Network produces factsheets on common Centrelink problems.

They can be found at www.welfarerightsact.org.au via the Help link.

Our other services are available on our services page.

An image of The Indigenous Flag & the Torres Strait Islander Flag

We acknowledge and celebrate the First Australians on whose traditional lands we work and pay our respects to the elders of the Ngunnawal people past and present.